How long does it take for my order to arrive?

We aim to dispatch our orders within 24 hours, please keep in mind this may be delayed in busy periods. 

Standard delivery: 2-5 days 

Express delivery: 1-2 days (depending on your location) 

Interstate orders: Your shoes will be packed and sent within 24 hours of ordering. However, our warehouse delivers them to the State Depot and then sends them via Auspost. This saves 1 day in delivery time.

Where is your warehouse?

Our warehouse is based in Melbourne, Victoria. 

Do you offer express shipping?

Yes, We offer free express shipping for all orders. 

How do I track the shipping status of my parcel? 

When your order has been dispatched from our warehouse, you will receive an automatic dispatch notification email to the email address that you used to place the order.

Using this email, by clicking on the tracking number within this email, you will be able to track the status of the delivery of your parcel to your doorstep.

All orders require a signature on delivery

Due to the high value of the shoes, all orders require a signature on delivery.

If no one is home to sign the parcel will be taken to the nearest post office.

Please note; no exceptions will be made with this policy.